Legal & Compliance

Upraiser grants customer-authorized users a limited, non-exclusive, non-transferable right to access and use the services for educational observation, analysis, and coaching support purposes, subject to the customer’s agreement with Upraiser. This EULA does not transfer ownership of the services or underlying intellectual property.

The platform may use terminology such as “evaluation,” “score,” “rating,” “assessment,” or similar terms within its interface and outputs. These terms refer solely to the platform’s automated AI-generated analysis and do not indicate or represent that the output is an official teacher evaluation or a professional assessment conducted by a qualified evaluator.

User acknowledges and agrees that all AI-generated content produced by the platform — including but not limited to rubric scores, domain ratings, evaluation analyses, coaching summaries, and analytical reports — are preliminary informational aids produced by automated systems. They are not official teacher evaluations, professional assessments, or employment recommendations and are not guaranteed to be accurate, complete, or free from error. User agrees to (a) exercise independent professional judgment when reviewing all platform outputs; (b) not use AI-generated outputs as the sole or primary basis for any personnel, compensation, or employment decision; (c) not represent AI-generated outputs to any teacher, employee, or third party as an official evaluation, final performance assessment, or binding determination; and (d) acknowledge that reliance on AI-generated outputs without independent professional review is at User’s own risk.

• No reverse engineering, decompiling, or attempting to bypass security controls.
• No unlawful, harmful, or unauthorized recordings or uploads; required notices/consents must be obtained.
• No introduction of HIPAA/PHI, CJIS, ITAR, or other high-risk regulated data.
• No sharing of credentials or access outside authorized personnel within the customer organization.

Customer retains all rights to Customer Data and Student Data. Users acknowledge that uploads and evaluation content belong to the customer, and are processed by Upraiser solely to provide the services. Feedback may be used by Upraiser without restriction.

Data is processed under the customer’s instructions as described in the Privacy Policy. AI providers (AssemblyAI, OpenAI) are instructed not to retain or train on customer data and are used via enterprise, ephemeral endpoints. Services are hosted and processed in the United States using listed subprocessors.

The services are provided “as-is” and “as available.” Upraiser may deliver updates, improvements, or beta features. Beta/evaluation access may be free; future paid tiers may be introduced under the customer’s agreement with Upraiser.

Access may be suspended or terminated for misuse, security risk, or at the request of the customer administrator. Upon termination, user access ends; data handling follows the customer’s agreement and retention/deletion commitments.

The services are provided without warranties of any kind to the maximum extent permitted. Upraiser’s liability is limited as set forth in the customer’s agreement and the Terms of Service (fees paid in the prior 12 months; no indirect or consequential damages).

The governing law, venue (Alabama), and dispute resolution terms (including a 15-day informal resolution period) are defined in the customer’s agreement/Terms of Service and apply to this EULA.

General: admin@upraiser.aiSecurity: security@upraiser.aiPrivacy/DPA: privacy@upraiser.ai